Introduction
We provide services in the area of website design and development and specialise in creating brand identities and other digital and print outputs for marketing communication. We also maintain the website www.semibold.cz.
If you use this website, communicate with us or use our services, your personal data may be processed. In such a case, the processing is governed by this Privacy Policy, where we act as the controller of your data, and you are the data subject.
We may also process personal data of other persons if you have provided us with such data (e.g. data on employees or business partners). In such a case, you agree to acquaint these persons with this Privacy Policy and that you have the appropriate legal ground for transferring their personal data.
We recommend that you carefully review the Privacy Policy, and if you have any questions regarding the processing of your personal data, you can contact us by email at legal@semibold.cz or in writing at Americká 415/36, Vinohrady, 120 00 Praha 2, Czech Republic.
We typically handle these requests and queries free of charge. However, if requests are obviously unfounded or unreasonable (e.g. repeated), we may charge a reasonable fee for processing or rejecting the request.
Purpose, legal basis and duration of personal data processing
We process your personal data both manually and automatically in the following cases and for the purposes described.
Performance of contract
What categories of personal data do we process?
Data necessary for the performance of the contract and other data you provide to us. Typically, this includes the name, surname, business name, Id. No., Tax Id. No., contact address, email address, telephone number, address of the registered office, account number or other transaction details or information on our joint project and our communication.
For what purpose do we process the data?
Provision of services agreed upon in the contract.
What authorises us to process the data?
Obligation to perform the concluded contract.
For how long we process the data?
For the term of the contract and then for a period of 10 years from the termination of the contractual relationship.
Resolving queries and requests
What categories of personal data do we process?
Information you provide to us when you submit a query or request. Typically, this includes your name, surname, email address, telephone number and the contents of your inquiry.
For what purpose do we process the data?
Dealing with your queries or requests and improving our services.
What authorises us to process the data?
Legitimate interest in resolving queries and questions you raise.
For how long we process the data?
During the time when your request is being processed and then for another 6 years.
Sending commercial communications to customers
What categories of personal data do we process?
Name, surname, business name, email address, information on past requests and services provided or information on what we have discussed together.
For what purpose do we process the data?
Sending commercial communications related to our services.
What authorises us to process the data?
Legitimate interest to send our customers an offer of our services (if you are our customer) or your consent if you have subscribed to our newsletter.
For how long we process the data?
For a period of 6 years from the last purchase or until the consent is withdrawn.
Marketing activities
What categories of personal data do we process?
Name, surname, business name, position in the company, company logo, details of cooperation, your statement.
For what purpose do we process the data?
Promotion of the Semibold services through references.
What authorises us to process the data?
Your consent to the disclosure of our cooperation.
For how long we process the data?
For the duration of the consent or until it is withdrawn.
Fulfilment of legal obligations
What categories of personal data do we process?
Data whose processing is required by a legal regulation in specific cases, for example:
name, surname;
email address, telephone number;
business name;
information on the services provided.
For what purpose do we process the data?
Compliance with legal obligations if required by a legal regulation (e.g. in relation to accounting).
What authorises us to process the data?
Fulfilment of legal obligations.
For how long we process the data?
For the period imposed by the legal regulations in the given case.
Enforcement of rights and protection of legitimate interests
Purpose of processing
Enforcement of our rights (e.g. outstanding invoices), protection of legitimate interests, protection of websites and IT systems against cyberattacks and other misuse.
Categories of processed data
Personal data related to an individual case.
Legal basis for data processing
Legitimate interest in the enforcement of rights.
Duration of processing
For the period of 3 years or for the period laid down by the legal regulations.
Analysis and improvement of services
Purpose of processing
An analysis of what services you purchase from us and what interests you in order to improve and target our services.
Categories of processed data
IP address, information on the user’s device, cookies.
Legal basis for data processing
Legitimate interest in improving our services.
Duration of processing
For a period of 3 years.
Other recipients of personal data
In some cases, we may disclose your personal data to:
Public authorities
We disclose your personal data only on the basis of your instructions and in cases where this is required by the law or in order to protect the legitimate interests of Semibold and third parties.
Contractual partners
We sometimes use external partners to help make our services as efficient and high quality as possible. This includes, for example:
tools we use to manage business contacts;
tools we use to store files and documents;
tools we use to communicate and cooperate with clients;
accountant’s office; or
external co-workers.
These partners may sometimes have access to your personal data but always only to the necessary extent, and Semibold will ensure that they always comply with this Privacy Policy.
As we are part of the Near & Dear Group, we may also transfer your personal data to other companies within the group in justified cases.
We also sometimes use AI tools in our work. But we never enter your personal data in these tools.
Your rights
Right of access to personal data
You have the right to know whether your personal data are being processed and, if so, to access them. If you have any questions or requirements regarding the processing of your personal data, please do not hesitate to contact us at legal@semibold.cz or by post at Americká 415/36, Vinohrady, 120 00 Praha 2, Czech Republic. Alternatively, you can also use our data box, ID xtmcp5x.
Right to rectification of personal data
If you believe that we process your personal data inaccurately or incompletely, you have the right to request its rectification or supplementation.
Right to erasure
We will erase your personal data whenever you request so, if:
the data are no longer necessary in relation to the purpose for which they were collected;
you withdraw your consent and there is no other legal ground for processing;
you object to the processing and there are no overriding legitimate grounds for the processing;
the processing is unlawful; or
the processing is no longer necessary to comply with a legal obligation.
Right to restriction of personal data processing
If you believe that we process your personal data incorrectly for certain purposes, you may request restriction of their processing. Before the situation is resolved, we will only have the data stored and will only process them:
with your consent;
to comply with legal obligations;
to protect our rights or third-party rights; or
for reasons of important public interest.
Right to data portability
You have the right to obtain the personal data you have provided to us in a structured and machine-readable format if they are processed on the basis of consent or contract and by automated means. You can transmit these data to another controller. Should this affect the rights and freedoms of others, it will not be possible to satisfy this requirement.
Right to object
You have the right to object to the processing of personal data for the purposes of public interest or our/third parties’ legitimate interests. If Semibold fails to demonstrate that there are compelling grounds for the processing which override your rights, the processing will be terminated immediately upon your objection.
Further important information
Our activities as a personal data controller are supervised by the Czech Office for Personal Data Protection. You can file a complaint with the Office if you are dissatisfied. For more information, go to the Office’s website.
This Privacy Policy is effective from November 1, 2024.